We Believe Your Maintenance Plan Should Be Too!
Your Company is Unique
To develop a custom maintenance plan that aligns with the needs of the facility and saves valuable resources over time. To create a custom maintenance service plan, our team conducts an assessment of the customer facility to identify specific cleaning and maintenance needs and priorities.
Environmental Service Systems works with customers
OUR DIFFERENCE
Tier 1 Diversity Spend
97% Client Retention Rate
National Footprint with Thousands
of Employees
25+ years of experience
Second Largest Private Company in Charlotte, NC
Real-time Quality Assurance Tools
Quality Assurance
Our experts understand each customer’s quality expectations, define quality benchmarks, assess performance standards, and measure quality levels with a customized set of quality metrics and processes. We call it the A–B–C Quality Assurance:
ANALYZE
Examine procedures, identify problems, define solutions, and review all processes.
BENCHMARK
Respond immediately to resolve problems, evaluate employee performance, and perform preventive maintenance methods.
CONTROL
Monitor daily tasks, solicit feedback, comply with specifications and policies, and more.
We believe that quality assurance is a crucial part of achieving our objective of delivering top-notch service standards
TOP-NOTCH SERVICE STANDARDS
Our Quality Assurance program includes the following elements:
Regular
Inspections
Web-Based
Quality Management
Client
Surveys
Quarterly Business Review
Communications & Report Generation
Ownership & Accountability